Meet your AI team

The first time you sign in, Loquent wants to get to know you. A short, friendly interview, a team that’s already waiting for you, and a business profile to fill in — that’s all it takes for your AI teammate to start sounding like your business instead of a generic robot.

Home base — where your team keeps you posted on what's happening.

The quick interview

Right after your first login, Loquent opens a full-screen chat and says hello. This is the interview: a couple of plain questions so your teammate learns who you are and how you work.

You can start it two ways:

• Tap a role — pick the one that fits, and Loquent asks a few quick follow-ups.
• Describe it yourself — if none of the roles fit, just type what you do in the chat, and your teammate figures out the rest.

There’s no form to fill and nothing is set in stone — you’re simply telling Loquent about your day so it can help with the right things.

Tip

In a hurry? Choose Skip for now. Loquent will give more general answers until you finish, and it brings the interview back the next time you log in. You can also complete it anytime from Settings, so nothing is lost if you step away.

The team you start with

You’re never staring at an empty roster. Every account begins with a starting teammate ready to go — in the sidebar it lives under Teammates.

That teammate is your starting point for everything else. You don’t build new teammates by filling out a big setup screen — you just ask. Tell it something like “I need a teammate to answer texts after hours,” and it spins one up for you. Each teammate you gain shows up here as its own card.

Your team roster — start with one teammate, and grow it just by asking.

Note

By default, your team works in Suggest mode: a teammate drafts the reply and you approve it before anything is sent. Nothing goes out without your say-so unless you deliberately turn that on. More on this in Suggest vs. Autonomous.

Fill in your business profile

The last piece is telling Loquent about your business, so your team answers like you would. Open Settings, then Organization, then the General page.

Settings → Organization → General — the facts your whole team answers from.

The page is grouped into a few short sections:

1. Identity — your business name, a short description, industry, and what you offer. This is what shows up in your team’s greetings and across the app.

2. Contact & web — how people reach you, your website, and any booking link.

3. Languages & timezone — the language your team speaks by default and the timezone it works in.

4. Operating hours — when you’re open, so your teammates know when to say “we’re closed” and when to jump in.

Fill in what you can and save — you can always come back and add more. The richer this profile, the more your team sounds like your business.

With your team introduced and your profile in place, you’re ready to get your business number so your teammate has a line to answer.